Counseling Sessions

TELUS Health’s integrated Employee Assistance Program (EAP), a non-insurance service that can be included with
Group Annual Term Life Insurance offered by Voya, is designed to help individuals improve emotional wellbeing and
address personal, family, and life challenges. The program supports productivity and resilience in the workplace, offering
confidential support 24/7, 365 days a year.

TELUS Health’s Employee Assistance Program (EAP) offers a clinically appropriate counseling model. Instead of a preset
number of sessions, care is tailored to each employee’s needs, guided by clinical assessment and ongoing professional
judgment. Sessions continue until goals are met, ensuring the right level of support.

How to get started
• Online: one.telushealth.com
• Call: 1-833-303-3750 or 1-919-341-7440
     User name: Voya
     Password: eap

Based on your situation, you’ll be paired with a designated clinician who will serve as a primary point of contact for you.

Work-Life

• Information and referrals in areas such as: child care, adoption, elder care, education, pet care and personal convenience services
• Personalized attention and resources on all aspects of their work-life needs

Legal and Identity Theft

• Immediate, confidential access to staff attorneys
• Information and assistance for a broad range of legal issues
• Unlimited telephonic and online access to legal information by licensed attorneys
• Wide variety of no-cost legal options
• Access to a credentialed nationwide network of lawyers for in-person consultation
• Referral to lawyers in the community at discounted fees
• Comprehensive legal resource database

Financial Support

• Access to financial experts in many areas of money management and planning
• Unlimited telephonic and online access
• On-staff CPAs and other financial experts
• Nationwide network of Certified Financial Planners
• User-friendly online financial planning tools
• Recommended books and articles

Perks and Savings

Save money on daily purchases and the important things in life.
Planning a family vacation, doing some holiday shopping, or moving?
Our exclusive Perks can help you save in every area of your life, and make your money go further.

Our exclusive online offers are deals made just for members like you and deliver big savings through online coupon codes.

How to get started

• Online: one.telushealth.com
• Call: 1-833-303-3750 or 1-919-341-7440
     User name: Voya
     Password: eap