TELUS Employee Assistance Flyer

You will receive professional, live support for a wide range of personal and work-related challenges. All clinicians are licensed professionals, including counselors, social workers, and care managers, supported by a multi-disciplinary team.

TELUS Health’s Employee Assistance Program (EAP) offers a clinically appropriate counseling model. Instead of a preset number of sessions, care is tailored to each employee’s needs, guided by clinical assessment and ongoing professional judgment. Sessions continue until goals are met, ensuring the right level of support.

TELUS Health provides:

• 24/7 access via phone, web, and mobile app,
• 24/7 live chat support through the mobile app
• Access to licensed clinicians for 1:1 support
• Personalized care plans tailored to your unique needs
• Digital wellbeing tools, including self-guided programs and virtual peer groups
• Legal, financial, and identity theft support
• Work-life services: childcare, elder care, education, adoption and more
• Manager consultations and workplace support
• Wellbeing and life coaching for personal and professional growth
• Clinically appropriate, solution-focused counseling per issue, per year

• Free – employer pays cost of EAP
• Confidential: employees’ privacy is protected
• Qualified counselors available 24/7 via toll-free telephone
• Convenient access to resources that assist in resolving complex work and life issues

All full- and part-time employees and their immediate families are eligible to use the EAP immediately upon hire. No enrollment is necessary.

Download the TELUS Health One app today
Digital access & App features
TELUS Health’s digital platform is designed for easy, secure access to care. The mobile and web app includes:
• Direct access to your care team, care plans and self-guided digital wellbeing programs with interactive content
• 24/7 access to live chat support
• Resource library with educational videos and articles
• Dynamic wellbeing assessments with personalized recommendations

THOne User Guide Perks and Savings

Save money on daily purchases and the important things in life.

Planning a family vacation, doing some holiday shopping, or moving?

Discover 130+ exclusive offers (and growing) from market-leading brands and save on everyday spend such as car buying, fitness and nutrition, days out, home finances, travel, and key life events.

Our exclusive Perks can help you save in every area of your life, and make your money go further.

• From the web app: Log in and from the “More” tab, choose “Perks” from the dropdown.
• On the mobile app select “See services” from the home page and click on “Perks” in the menu
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This plan is offered by VOYA Financial.