Who we are
As an independent broker of employee benefits, Houze & Associates leverages long-standing relationships with dozens of carriers to negotiate the most advantageous, lowest cost benefit products available in the marketplace. An unprecedented three levels of customer support enables Houze to provide the ultimate in convenience for your company’s employees during the times they need assistance and guidance. Our resourceful team of experts continues to provide advice, administration and service long after the sale – all at no extra cost to our clients – Guaranteed.
What we do
Our experienced and empowered team exudes a “Whatever It Takes” attitude and handles each request with the highest level of service for every Houze & Associates client. We demand excellent service from the carriers we represent, and you should expect the same from our own customer service personnel.
It’s called “The Golden Rule,” and we live it everyday by treating our clients and carriers the same way we want to be treated. Call any of us at Houze & Associates, from the President on down, and you’ll receive the same level of helpful, expert service.
How we work
Our enrollment team is made up of experienced personnel who conduct enrollments in a professional manner, without high-pressure tactics. Our three-year persistency rate ranges from 88% to 93%. We developed an enrollment system to accommodate new and existing core benefits, as well as any ancillary benefits desired. Our system assures accuracy for insurers and our client’s payroll department with eligibility and payroll feeds.
We demand excellent service from the insurance carriers we represent, as well as our own customer service personnel. We work with some of the largest and most productive employee benefit agents and brokers in the industry.
We put people first.
Fully Independent
We are fully independent not tied to any insurance carrier, insurance plan or payroll system. For you, we customize a benefits plan that is Independent, focusing on the individual needs of our partners.
Beyond Knowledgeable
We understand benefits. We work to make sure every employee understands their own benefits, as well as how their decisions impact their family and their paycheck.
Hassle Free Administration
We partner with payroll/benefits to be an extension of your internal resources for ongoing monthly benefits administration, payroll and eligibility reconciliation, claims support and are another source to support all employee needs.
Annual Enrollments
We provide exceptional service during the year, but most beneficial is during each Annual Enrollment. Our responsibility is providing personalized service to every individual each year: face to face, online self service and a 1-800 call center.